Service Request Ticket - # 51212

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2013 09:03 AM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091154[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. J59RRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0075007, BrainTrain IVA+Plus and IVA-AE Test Battery II v2010.12 from P0076668

Wired NIC B8:AC:6F:7D:03:3A

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jul 30, 2013 11:00 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jul 30, 2013 11:00 AM 
Re synced outlook by pressing send and receive
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Adam Fyffe Jul 30, 2013 09:41 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Jul 30, 2013 09:03 AM 
Some emails are going to google and they aren't
always getting to Outlook.  He tried the connector
but still unable to get all messages to Outlook. 
He wasn't sure if he did the connector right.

He is in his office all day today and
tomorrow--call before coming over.
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