Service Request Ticket - # 51217

Service Request Information

CONTACT Name Flatt, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2013 10:43 AM
Department Natural Science/ Chemistry Phone 88644
Location Email flattp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120708[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. k2qxw1 Location PDR

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010, Techsmith Camtasia Studio v8 WIN from VISA2012003301; CANCELED NAMED USER DUVALL JUNE2018 DO NOT LOAD***Adobe CC2015* subscription Named user(K. Duvall) from Order#9381 SEPT2016***

Wired NIC E0:DB:55:E7:63:7C


Wireless NIC B8:76:3F:36:1D:61


Bluetooth NIC 20:16:D8:9B:8A:E0

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Tricia Flaherty Jul 31, 2013 12:44 PM 
location for Camtasia Studio v8 WIN installer:
T:\camtasia\Studio8WIN
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Dale Goodell Jul 30, 2013 03:09 PM 
Status changed from (1) Pending to (5) Completed
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Sarah Pettigrew Jul 30, 2013 10:43 AM 
NEW EQUIP SETUP: (GFA) A Dell laptop needs to be setup and 
delivered to Patty Flat in DSC 209. The WOU # is 20120708[Edit Inv]. The 
laptop is on the GFA shelf in the hallway.
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