Service Request Ticket - # 51222

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2013 01:40 PM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121252[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18KNHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18KNHX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010, Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop APR2016; TRANSFER TO NEW CPU W#20161004- Wasp InventoryControl RF Professional Software VISA2017007754 SR68654;

Wired NIC B8:CA:3A:8E:4B:85

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 17, 2013 02:26 PM 
Status changed from (1) Pending to (5) Completed
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Sarah Pettigrew Jul 30, 2013 01:40 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Sharon Clinton in DFSC 210. The WOU # of the monitor is 
20121274[Edit Inv] and the computer is 20121252[Edit Inv]. The monitor and computer are in 
different locations. The computer is located on the shelf across from the 
restroom in ITC 009. The monitor is located on the top GFA shelf.
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