Service Request Ticket - # 51225

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2013 01:52 PM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121255[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18HNHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010, SmartDraw 2016 STD Edition for WIN desktop VISA2016005771, Adobe CC2015* subscription Named user(Stacy Henle) from Order#9462 OCT2016--CANCELED ADOBE CC RENEWAL MAY2017 DO NOT ADOBE RELOAD SOFTWARE

Wired NIC B8:CA:3A:8E:44:01

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 17, 2013 02:31 PM 
Status changed from (1) Pending to (5) Completed
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Sarah Pettigrew Jul 30, 2013 01:52 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Stacy Henle in DSC 110. The WOU # of the 
monitor is 20121276[Edit Inv] and the computer is 20121255[Edit Inv]. The 
monitor and computer are in different locations. The computer is 
located on the shelf across from the restroom in ITC 009. The 
monitor is located on the top GFA shelf.
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