Service Request Ticket

Service Request Information

CONTACT	Name	Harding, Julie	Date	Jul 30, 2013 02:35 PM
	Department	VP Academic Affairs/Provost	Phone	88807
	Location		Email	hardinj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091006 (opens in a new window)	Bldg/Room	UNK
	Service Tag	4VJ8RL1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	4VJ8RL1	Location	not in CJ as of 2019
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 license from P0074819, Adobe CS6 Design&Web Premium from P0090339
	Wired NIC	B8:AC:6F:7D:2E:EC

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Aug 05, 2013 09:54 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Aug 05, 2013 09:54 AM	delivered and set up	Add Attachment
Adam Fyffe	Aug 05, 2013 09:30 AM	Task reassigned to Adam Fyffe.	Add Attachment
Tricia Flaherty	Aug 05, 2013 09:15 AM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Aug 05, 2013 09:15 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Tricia Flaherty	Aug 05, 2013 09:15 AM	I forgot about the ergonomic keyboard that was also on this order and have put it and an additional invoice on the shelf by restroom area.	Add Attachment
Adam Fyffe	Jul 31, 2013 11:53 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Jul 31, 2013 11:53 AM	delivered	Add Attachment
Adam Fyffe	Jul 31, 2013 09:12 AM	Task reassigned to Adam Fyffe.	Add Attachment
Tricia Flaherty	Jul 30, 2013 02:35 PM	the mouse and invoice will be on shelf by restroom	Add Attachment