Service Request Ticket - # 51239

Service Request Information

CONTACT Name Risen, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2013 08:02 AM
Department Campus Public Safety Phone 88156
Location Email risena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090925[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag HVJJQL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvjjql1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:57:D5

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact khalvorson08@wou.edu 88925

Tracking

Entered by Date Memo
Katie Halvorson
Email

Public
Entered by Date Memo
Katie Halvorson Jul 31, 2013 08:06 AM 
Task reassigned to Katie Halvorson.
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Katie Halvorson Jul 31, 2013 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Jul 31, 2013 08:06 AM 
called to let her know krusty was down.
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Katie Halvorson Jul 31, 2013 08:02 AM 
printer 20080382[Edit Inv]

Nancy called to say that whenever he prints to
PS-nancydrew he gets an error on his computer that
says "not enough space for thread data".  The
print job never goes through.  Jay tried to print
to the same printer had wasn't successful either.
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