Service Request Ticket - # 51241

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2013 10:06 AM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121132[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 7JHGKX1 Location PDR

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 10 Enterprise 64bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0090339 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:1A:2D:3F


Wireless NIC BC:85:56:BC:0A:B1


Bluetooth NIC 2C:D0:5A:8B:4D:05

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 02, 2013 02:13 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 02, 2013 08:11 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Jul 31, 2013 10:13 AM 
this is on end of counter in ITC008
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Tricia Flaherty Jul 31, 2013 10:06 AM 
Debbie is contact because Kathleen is filling out
HR paperwork today, they told me that she is
arriving via email this morning so sorry for the
short notice.  She is getting Latitude E6430 with
port replicator/docking station, 22 inch display,
USB keyboard and mice.
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