Service Request Ticket - # 51243

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2013 11:19 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130039[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C01GMX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. C01GMX1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P00TBA downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:29:AC:A2


Wireless NIC 0C:84:DC:8E:6F:24


Bluetooth NIC 24:FD:52:34:E5:A1

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 11, 2013 02:02 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 02, 2013 08:15 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Aug 02, 2013 08:15 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jul 31, 2013 11:19 AM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Chelsee Blatner in WUC 210. The WOU # is 20130039[Edit Inv]. The laptop is 
in a black case and is located on the shelf across from the restroom 
in ITC 009.
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