Service Request Ticket - # 51255

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2013 02:04 PM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130050[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL133982E Location PDR

Model ColorQube 8870 Hostname learninglab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.64.24 Metered Code: 0598 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:1E:8A:39

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Aug 12, 2013 02:08 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 12, 2013 02:08 PM 
Printer is set up on Krusty and has been
installed.  Test prints were successful.  Emailed
Tammy to let her know that there are now two ways
to map to that printer.  Lab-AALC and Lab-AALCColor
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Lori Burgeson Aug 09, 2013 02:19 PM 
Emailed Paul to change this on the network side
first. Then can work on krusty and install unit.

ip:  64.24
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Sarah Pettigrew Aug 01, 2013 02:04 PM 
NEW EQUIP SETUP: A Xerox printer needs a network setup and to be 
delivered to APSC 201 (Lab AALC). The WOU # is 20130050[Edit Inv]. The 
printer is located on the counter of ITC 008 and has been powered 
down.
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