Service Request Ticket - # 51256

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2013 02:27 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFK3CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:19:FD

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Aug 01, 2013 02:47 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Aug 01, 2013 02:47 PM 
Went over with Craig. It was fine when we got there.
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Jared Petersen Aug 01, 2013 02:36 PM 
Task reassigned to Jared Petersen.
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Meghann Thilberg Aug 01, 2013 02:27 PM 
After trying to connect through run - //krusty 
and trying to connect it to APSC Lab 101, it was 
trying to install something then said it failed. 
I tried it multiple times and keeps doing the 
same things. 



The computer is D6

#20090187[Edit Inv] (Monitor)

#20090150[Edit Inv] (Computer)
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