Service Request Ticket - # 51258

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2013 09:50 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110893[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BX65V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446; TRANSFER from W#20090516: FileMaker Pro 9 Advanced from P0066371, Adobe Web Premium CS5.5 WIN from P0084715

Wired NIC 18:03:73:25:1D:A7

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Aug 02, 2013 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Aug 02, 2013 12:02 PM 
  Kimber's old PC's psu went out.  Since out of 
warranty, she got a GFA upgrade. Imaged the new 
computer, added the additional software (CS5.5 and 
Filemaker Pro 9 Advanced) and replaced the broken 
machine.
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Tricia Flaherty Aug 02, 2013 09:52 AM 
new cpu W#20110893[Edit Inv] and monitor W#20111010[Edit Inv]
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Tricia Flaherty Aug 02, 2013 09:50 AM 
gave station to Laven to replace W#20090516[Edit Inv] which
wont power on,  She does have Filemaker and Adobe
CS5.5 Web Premium that will need to be installed(
I will get you disks for CS5.5
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