Service Request Ticket - # 51265

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2013 03:52 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100681[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GW95CP1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 license from P0079117 installed as Office Pro Plus 2007. VSI_RecTrac client

Wired NIC BC:30:5B:D3:39:0B

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Aug 05, 2013 10:42 AM 
Task reassigned to Laven Voth.
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Laven Voth Aug 05, 2013 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Aug 05, 2013 10:42 AM 
Restarted the PC, and checked the connections.  
Working now.
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Dyl Karbia Aug 05, 2013 10:25 AM 
Left VM
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Shandelle Plasker Aug 02, 2013 03:52 PM 
****This is an email****
Rip Horsey
	
3:17 PM (11 minutes ago)
		
to UCS
The center computer located in HWC 110 (back three
computers; not front desk) will not load after
being turned on (20100681).  Thank you.
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