Service Request Ticket - # 51271

Service Request Information

CONTACT Name Harris, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 05, 2013 12:32 PM
Department Health & Exercise Science Phone 88516
Location Email harrisb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070862[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 9NWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:83:B4

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Aug 06, 2013 01:17 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Aug 06, 2013 01:17 PM 
Replaced with 20080486[Edit Inv]
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Laven Voth Aug 06, 2013 10:38 AM 
Task reassigned to Laven Voth.
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Laven Voth Aug 06, 2013 10:38 AM 
HDD is dead.  Imaging replacement.
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Katie Halvorson Aug 05, 2013 12:32 PM 
When they try to log onto the computer an error
message comes up and says there is no boot device
available and they have tried restarting but get
the same message.  The computer is in back office
of HWC football offices.

Anyone can get to the computer.
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