Service Request Ticket - # 51288

Service Request Information

CONTACT Name Scott, Candice   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2013 03:01 PM
Department The Research Institute Phone 89204
Location Email scottc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130036[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. F57N7Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091252 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384

Wired NIC B8:CA:3A:A2:A2:E7

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 09, 2013 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Sarah Pettigrew Aug 08, 2013 12:35 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Aug 06, 2013 03:01 PM 
NEW EQUIP SETUP: A Dell computer and monitor need to be setup 
and delivered to Candice Scott in TODD 104. The WOU # for the 
computer is 20130036[Edit Inv] and the monitor is 20130038[Edit Inv]. The 
equipment is located on the counter in ITC 008.
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