Service Request Ticket - # 51301

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2013 11:31 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DN Color Printer
Serial No. XFN129181 Location PDR 2023 Giveaway

Model 8570/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, NOT A STUDENT TECH PRINTER Ink/Toner Refill

Wired NIC 9C:93:4E:02:75:2C

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Aug 07, 2013 02:50 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Aug 07, 2013 02:50 PM 
connected to both computers by driver download 
and krusty
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Adam Fyffe Aug 07, 2013 02:17 PM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Aug 07, 2013 11:31 AM 
Printer not listed in print list but not networked
name so can't map it.  On her printers and faxes
list it categorized as unspecified device.  She
can't move the printer to where it needs to be
listed.  She has restarted.  

She also needs connected to ED-gondor that isn't
showing up on her list.  She is in till 5 today.
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