Service Request Ticket - # 51309

Service Request Information

CONTACT Name Ayres, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2013 02:49 PM
Department The Research Institute Phone 88749
Location Email ayresr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130088[Edit Inv] (opens in a new window) Bldg/Room MA 323
Service Tag CFM5NX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. CFM5NX1 Location Bob Ayres , TRI TODD 216 office and Maaske 323

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0091379 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:2F:D4:73


Wireless NIC 70:18:8B:08:2E:0D


Bluetooth NIC 24:FD:52:37:85:F4

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 11, 2013 12:28 PM 
Status changed from (1) Pending to (5) Completed
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Sarah Pettigrew Aug 08, 2013 12:41 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Aug 07, 2013 02:49 PM 
NEW EQUIP SETUP: A Dell laptop, monitor and 2 E-ports need to 
be setup and delivered to Bob Ayres in MA323. The WOU # for 
the laptop is 20130088[Edit Inv]. The monitor is 20130089[Edit Inv]. The two E-
ports are 20130092[Edit Inv] and 20130093[Edit Inv]. 
The equipment is located on the counter in ITC 008.
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