Service Request Ticket - # 51317

Service Request Information

CONTACT Name Osborn, Cristina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2013 01:11 PM
Department Student Enrichment Program Phone 88550
Location Email osbornc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091123[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22in HAS Wide Monitor
Serial No. CN0U829K728720471RGI Location PDR
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Aug 12, 2013 11:32 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Aug 12, 2013 11:32 AM 
dropped back off and set up
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Adam Fyffe Aug 12, 2013 10:28 AM 
reimaged and working
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Adam Fyffe Aug 08, 2013 04:30 PM 
hard drive change worked, imaging now
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Adam Fyffe Aug 08, 2013 04:18 PM 
changed the ram still doesn't work
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Adam Fyffe Aug 08, 2013 01:41 PM 
I have computer now
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Adam Fyffe Aug 08, 2013 01:18 PM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Aug 08, 2013 01:11 PM 
Windows did not start successfully is an error
that shows up on the computer after the computer
is restarted.  Never gets to ctl-alt-delete page.
 It keeps cycling through the error page and black
screen.

APSC 201 and computer closest to window. 
Available anytime of day.
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