Service Request Ticket - # 51325

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2013 11:52 AM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20121145[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870/DN Color Printer
Serial No. XFL131490 Location PDR

Model P8860/DN Hostname elements.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord, NOT STUDENT TECH and NOT PAGEPACK IP: 140.211.184.6 Ink/Toner Refill

Wired NIC 9C:93:4E:1E:45:AB

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Aug 12, 2013 01:38 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 12, 2013 01:38 PM 
Printer has been delivered and set up.  Test
prints will need to happen once staff computers
are in the building and running.  Paul will set up
the port for internet.  Emailed Steve letting him
know that the printer is ready for users and it is
called DSC-Elements
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Lori Burgeson Aug 09, 2013 02:21 PM 
Emailed Paul to reserve an IP address.
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Sarah Pettigrew Aug 09, 2013 11:52 AM 
NEW EQUIP SETUP: A Xerox printer needs a network setup and to be delivered to DSC 113. 
This is the staff printer. The WOU # is 20121145[Edit Inv]. The printer is on desk space across from 
the counter in ITC 008 and has been powered down.
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