Service Request Ticket - # 51345

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2013 09:27 AM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504547 Location PDR

Model P8860/DN Hostname apsc1.wou.edu
Notes 140.211.64.16 Metered Pin:3011 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:51:86

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

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Lori Burgeson
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Lori Burgeson Aug 14, 2013 09:22 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 14, 2013 09:22 AM 
Printers have been installed and tested. 
Everything is printing normally in bw and color
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Lori Burgeson Aug 13, 2013 09:27 AM 
20100785[Edit Inv] (old HLRef4) will become APSC101-1
20100076[Edit Inv] (old HLRef5) will become APSC101-2

Emailed Paul to make the switch but not activate
it yet.  Once switch is made, I can better decide
when the printer change will occur
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