Service Request Ticket - # 51357

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2013 11:09 AM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090475[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405270 Location PDR

Model 8860/DN Hostname psychlab.wou.edu
Notes IP: 140.211.116.123 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:AE:CE:31

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

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Entered by Date Memo
Lori Burgeson Aug 15, 2013 09:32 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 15, 2013 09:32 AM 
Printer has been delivered and test prints were
successful
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Lori Burgeson Aug 14, 2013 11:09 AM 
Emailed Paul to change things on the network side.
 20090475[Edit Inv] will replace 20080296[Edit Inv]
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