Service Request Ticket - # 51383

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2013 02:21 PM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081114[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro, 17-inch, aluminum #MB604LL/A
Serial No. SW89191R22QP Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Office 2008 for MAC from P0070637, TRANSFERRED: STATA/SE v12 from VISA2012003392 SR#56305 REQUESTED TRANSFER to EMily Vala-Haynes W#20131013;

Wired NIC 00:25:4B:BB:DB:54


Wireless NIC 00:25:00:42:EC:4A


Bluetooth NIC 00:23:6C:B6:FD:8B

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Aug 26, 2013 09:49 AM 
Status changed from (2) Scheduled to (5) Completed
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Adam Fyffe Aug 23, 2013 11:39 AM 
waiting on pickup
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Adam Fyffe Aug 23, 2013 10:37 AM 
at the front desk complete with updates
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Adam Fyffe Aug 23, 2013 09:27 AM 
I have laptop
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Adam Fyffe Aug 23, 2013 09:06 AM 
Task reassigned to Adam Fyffe.
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Jared Petersen Aug 20, 2013 08:24 AM 
Status changed from (1) Pending to (2) Scheduled
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Shandelle Plasker Aug 16, 2013 02:21 PM 
She is going to come in on August 23rd to have her
computer updated. She will need her computer done
and ready to go by September 3rd.
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