Service Request Ticket - # 51393

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2013 01:02 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130144[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61J5DNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591

Wired NIC 10:DD:B1:EA:4B:93


Wireless NIC EC:35:86:2D:8E:CC


Bluetooth NIC EC:35:86:2D:8E:CD

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 12, 2013 10:30 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lori Burgeson Sep 12, 2013 10:30 AM 
WUC and HL iMacs are in place
 Add Attachment
Lori Burgeson Sep 08, 2013 10:32 AM 
APSC iMacs have replaced older Macs
 Add Attachment
Lori Burgeson Aug 30, 2013 10:17 AM 
We are holding on the TRC macs as we dont know if
they will be servicing students anymore.  The rest
will need a base image.
 Add Attachment
Sarah Pettigrew Aug 20, 2013 11:46 AM 
20130156[Edit Inv] and 20130157[Edit Inv] are ready and are on the counter in ITC 
008.
Add Attachment
Sarah Pettigrew Aug 20, 2013 11:16 AM 
20130148[Edit Inv] and 20130149[Edit Inv] are ready and are on the counter in ITC 
008.
Add Attachment
Sarah Pettigrew Aug 19, 2013 01:02 PM 
NEW EQUIP SETUP: 14 iMacs need to be setup and delivered to the 
following locations:

20130144 (APSC 101)
20130145 (APSC 101)
20130146 (APSC 101)
20130147 (APSC 101)
20130148 (HL Ref)
20130149 (HL Ref)
20130150 w/ superdrive (TRC)
20130151 w/ superdrive (TRC)
20130152 w/ superdrive (TRC)
20130153 w/ superdrive (TRC)
20130154 (TRC)
20130155 (TRC)
20130156 (WUC 111)
20130157 (WUC 111)

20130144, 20130145, 20130146 and 20130147 are ready and are on 
the floor under the shelves across from the restroom in ITC 008.
Add Attachment