Service Request Ticket - # 51401

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2013 05:47 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504552 Location PDR

Model P8860/DN Hostname apsc2.wou.edu
Notes 140.211.64.14 Metered Pin:9483 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:4A:ED

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Aug 28, 2013 03:12 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 28, 2013 03:12 PM 
Xerox tech finally came out. Replaced the media
drive.
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Megan Thibeault Aug 21, 2013 01:05 PM 
Maybe tomorrow? Called in and asked when I should
be excepting a tech
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Megan Thibeault Aug 20, 2013 01:30 PM 
Tech should be out here tomorrow. Ref#19173912
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Megan Thibeault Aug 20, 2013 08:49 AM 
Task reassigned to Megan Eichler.
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Jennifer McCarroll Aug 19, 2013 05:47 PM 
When the printer is spitting out the paper it
rattles sounding like a loose screw. The printed
material looks perfectly fine.
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