Service Request Ticket - # 51409

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2013 03:59 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121214[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. C22FHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090635 downgraded to Office Pro Plus 2010, Adobe Acrobat Pro XI(11) from P0090635

Wired NIC B8:CA:3A:8E:6A:74

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 21, 2013 12:47 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Aug 21, 2013 11:51 AM 
her computer should also get Acrobat Pro v.11 
T:\Adobe Acrobat\Acrobat11Pro
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Dale Goodell Aug 20, 2013 04:34 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Aug 20, 2013 04:27 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Aug 20, 2013 03:59 PM 
NEW EQUIP SETUP: A Dell computer and monitor need to be setup and 
delivered to Elizabeth Swedo in HSS 207. Sharyne has been set as the contact 
as Elizabeth has not moved into the university yet.
 The WOU # for the computer is 20121214[Edit Inv] and the monitor is 20121215[Edit Inv]. 
The equipment is located on the shelves across from the restroom in ITC 009.
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