Service Request Ticket - # 51411

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2013 09:23 AM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090156[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFJZVH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:4F:34

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact aramos23@wou.edu 88925

Tracking

Entered by Date Memo
Lexy Ramos
Email

Public
Entered by Date Memo
Dyl Karbia Aug 21, 2013 10:10 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dyl Karbia Aug 21, 2013 10:10 AM 
Re-installed the printer driver on the system.
 Add Attachment
Dyl Karbia Aug 21, 2013 10:09 AM 
Task reassigned to Dyl Karbia.
 Add Attachment
Paul Gutzman Aug 21, 2013 09:23 AM 
Computer will not connect to Krusty lab-apsc101 or
lab-apscolor.
Add Attachment