Service Request Ticket - # 51414

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2013 10:57 AM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130050[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL133982E Location PDR

Model ColorQube 8870 Hostname learninglab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.64.24 Metered Code: 0598 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:1E:8A:39

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Aug 30, 2013 08:58 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Aug 30, 2013 08:58 AM 
thsi was caused by driver problems. it has been resolved
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Dyl Karbia Aug 30, 2013 08:57 AM 
Task reassigned to Richard Kavanagh.
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Adam Fyffe Aug 26, 2013 10:04 AM 
Dyl said Richard is looking into it
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Adam Fyffe Aug 26, 2013 09:49 AM 
Task reassigned to UCS Tech.
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Adam Fyffe Aug 23, 2013 10:28 AM 
error coming through VM ware
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Adam Fyffe Aug 23, 2013 10:21 AM 
voicemail cover is on
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Adam Fyffe Aug 23, 2013 10:10 AM 
Task reassigned to Adam Fyffe.
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Dyl Karbia Aug 22, 2013 09:24 AM 
Left VM
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Dyl Karbia Aug 21, 2013 04:07 PM 
Left VM
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Nicole Crane Aug 21, 2013 10:57 AM 
Printer is showing an error message, "Their is an 
unexpected error in the print driver". Half the 
time if he hits okay it will print, but the other 
half it doesn't. 
It also gives the error "Their is an error with 
the script on the page" sometimes.
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