Service Request Ticket - # 51420

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2013 02:09 PM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130096[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag F2TFNX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. F2TFNX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0091478 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:32:13:65


Wireless NIC 70:18:8B:22:17:FE


Bluetooth NIC B0:05:94:EF:C0:35

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 27, 2013 01:19 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 22, 2013 08:54 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Aug 22, 2013 08:54 AM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Aug 21, 2013 02:09 PM 
NEW EQUIP SETUP: A Dell computer needs to be setup and delivered to 
Lyn Ayer in TODD 234. 
The WOU # is 20130096[Edit Inv]. 
The laptop is in a black case on the shelves across from the restroom in 
ITC 009.
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