Service Request Ticket - # 51459

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2013 11:22 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130277[Edit Inv] (opens in a new window) Bldg/Room HL 120
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. 9F2DM606432 Location HL120 Study Room

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0091580, Microsoft VDA subscription from P0091580, VMWare View 5 Premier from P0091580

Wired NIC 00:80:64:B3:2C:B6

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 11, 2013 07:48 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 11, 2013 07:48 AM 
These have been set up and are on the private network
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Sarah Pettigrew Aug 28, 2013 12:17 PM 
These are replacing PC desktops
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Sarah Pettigrew Aug 27, 2013 11:22 AM 
NEW EQUIP SETUP: 28 Wyse thin clients need to be setup and delivered to APSC 
101. The WOU #s are:

20130277, 20130278, 20130279, 20130280, 20130281, 20130282, 20130283, 
20130284, 20130285, 20130286, 20130287, 20130288, 20130289, 20130290, 
20130291, 20130292, 20130293, 20130294, 20130295, 20130296, 20130297, 
20130298, 20130299, 20130300, 20130301, 20130302, 20130303, 20130304

The thin clients and their cables and mice are located on the shelves across from 
the restroom in ITC 009. The keyboards are stacked on the floor underneath the 
shelves.
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