Service Request Ticket - # 51465

Service Request Information

CONTACT Name Thomas, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2013 03:16 PM
Department The Research Institute Phone 5413460593
Location Email thomasc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130316[Edit Inv] (opens in a new window) Bldg/Room TODD 210
Service Tag Description Apple MacBook Pro 13-inch with Retina Display #Z0PW
Serial No. C02L71ERFFRR Location Robyn Lopez-Melton

CPU Intel Core i7(3.0GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091622, Adobe Acrobat Pro XI (v.11) for MAC from P0092529, Adobe CS6 Design Standard for MAC/WIN from P0093734, IBM SPSS Statistics Premium Faculty Pack TERM License(installed as v.22 yearly renewal expired May 31,2015) from P0094061

Wireless NIC 54:26:96:DD:7F:39


Bluetooth NIC 54:26:96:DD:7F:3A

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 03, 2013 12:28 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 28, 2013 11:14 AM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Aug 27, 2013 03:16 PM 
NEW EQUIP SETUP: A Macbook Pro, Dell monitor, keyboard, mouse, 
thunderbolt to ethernet adapter, and mini display to DVI adapter need to be 
setup and delivered to Cathy Thomas in TODD 207. 
The WOU # for everything except the monitor is 20130316[Edit Inv]. The monitor's 
WOU # is 20130317[Edit Inv]. 
The equipment is located on the shelves across from the restroom in ITC 009. 
The monitor is on the floor under the shelves.
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