Service Request Ticket - # 51469

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2013 08:20 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091493[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 9050dn Printer w/ HP 2000-Sheet Input Tray #Q3723A/C8531A
Serial No. JPRCB3Y0P2 Location PDR

Model Q3723A Hostname
Notes purchased w/ HP 2000-Sheet Input Tray #C8531A, Maint Kit for HP LJ9050dtn from P0088083 12-2012; Maint Kit for HP LJ9050 from P0092638 DEC2013 SR52423 Ink/Toner Refill

Wired NIC F4:CE:46:3F:EC:11

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Aug 28, 2013 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 28, 2013 11:33 AM 
needed new toner. grabbed buzz's old toner and its
working great
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Katie Halvorson Aug 28, 2013 08:20 AM 
Changed toner about 3-4 months ago and the print
jobs are getting a black streak in the same place
every time they print.  Printer is in 106.

AD-regvault
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