Service Request Ticket - # 51472

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2013 12:21 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130267[Edit Inv] (opens in a new window) Bldg/Room WEL 140
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCJD600289A Location Student Use

CPU Teradici TERA2321 PCoIP


OS Unknown Software

Wired NIC C4:73:1E:BB:78:EF

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 15, 2013 08:25 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 15, 2013 08:25 AM 
These stations have been delivered, set up, and
switched to the private network
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Sarah Pettigrew Aug 28, 2013 12:21 PM 
NEW EQUIP SETUP: 5 Samsung standup stations need to be setup 
and delivered to the Administration building.  
The WOU #s are:
1st floor- 20130267[Edit Inv], 20130268[Edit Inv], 20130269[Edit Inv]
2nd floor- 20130270[Edit Inv], 20130271[Edit Inv]
They are replacing Sun thin clients.
The equipment is located on the shelves across from the restroom 
in ITC 009. Be careful when taking them off the shelf as they have a 
spring loaded stand and could pop up.
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