Service Request Ticket - # 51477

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2013 03:29 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130272[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCLD700005E Location On the desk by the windows

CPU Teradici TERA2321 PCoIP


OS Unknown Software

Wired NIC C4:73:1E:BB:9C:5B

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 12, 2013 07:32 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lori Burgeson Sep 12, 2013 07:32 AM 
These were delivered and the old Wyse clients are
being configured for the HL Ref West section.
 Add Attachment
Sarah Pettigrew Aug 28, 2013 03:29 PM 
NEW EQUIP SETUP: 5 standup stations need to be setup and delivered to the 
WUC info desk area. 
The WOU #s are 20130272[Edit Inv], 20130273[Edit Inv], 20130274[Edit Inv], 20130275[Edit Inv], 20130276[Edit Inv]
These are replacing 5 Wyse stations ***which need to be collected and 
brought back***
 The equipment is located on the floor across from the restroom in ITC 009.
Add Attachment