Service Request Ticket - # 51492

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2013 01:49 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130305[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. 9F2DM606124 Location HL REF Station #36

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0091580, Microsoft VDA subscription from P0091580, VMWare View 5 Premier from P0091580

Wired NIC 00:80:64:B3:32:CC

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 12, 2013 07:32 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 12, 2013 07:32 AM 
These have been delivered and set up on the
private network
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Sarah Pettigrew Aug 30, 2013 01:50 PM 
These are replacing PC desktops
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Sarah Pettigrew Aug 30, 2013 01:49 PM 
NEW EQUIP SETUP: 2 WYSE thin clients need to be setup and delivered to 
Hammersly Library. Their keyboards are also labeled and there are bags with 
all the cables on top of the keyboards.
The WOU #s are 20130305[Edit Inv] and 20130306[Edit Inv]
The equipment is located on the shelf across from the restroom in ITC 009.
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