Service Request Ticket - # 51495

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2013 06:03 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130255[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCJD600323F Location HL first floor TC Stand Up 6

CPU Unknown


OS Unknown Software

Wired NIC C4:73:1E:BB:7A:4B

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Sep 03, 2014 03:51 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Sep 03, 2014 02:34 PM 
Just delivered 20130264[Edit Inv] to the lib(3rd floor).
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Babatunde Idahor Sep 03, 2014 12:18 PM 
Task reassigned to Babatunde Idahor.
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John Rushing Sep 02, 2014 02:34 PM 
Task reassigned to UCS Tech.
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John Rushing Sep 02, 2014 02:34 PM 
Task reassigned to UCS Tech.
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John Rushing Sep 02, 2014 02:34 PM 
Deliver last station to library, the station will 
need a keyboard and mouse.
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John Rushing Aug 15, 2014 01:40 PM 
Status changed from (1) Pending to (4) On Hold
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John Rushing Aug 15, 2014 01:40 PM 
last station is being used for testing.
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John Rushing Aug 13, 2014 04:31 PM 
delivered W20130259, W20130260, W20130261, 
W20130262, W20130263, W20130265, W20130266 by stu 
tech on 8/12/2014
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John Rushing Jul 24, 2014 03:01 PM 
delivered W20130256, W20130257, W20130258 to Lib
(1st floor) on 7/24/2014
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John Rushing Jul 21, 2014 07:49 AM 
delivered W20130255 to Lib (1st floor) on 7/18/2014
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Tricia Flaherty Jul 02, 2014 11:05 AM 
Bill Kernan has asked me to transfer this to John
Rushing as Primary Tech
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Lori Burgeson Jul 02, 2014 10:50 AM 
Task reassigned to John Rushing.
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Lori Burgeson Jun 27, 2014 10:52 AM 
Task reassigned to Lori Burgeson.
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Sarah Pettigrew Aug 30, 2013 06:03 PM 
These are replacing the Sun kiosks
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Sarah Pettigrew Aug 30, 2013 06:03 PM 
NEW EQUIP SETUP: 12 Samsung standup stations need to be 
setup and delivered to the following locations:

HL 1st floor: 20130255, 20130256, 20130257, 20130258, 
20130259, 20130260, 20130261, 20130262
HL 2nd floor: 20130263, 20130264
HL 3rd floor: 20130265, 20130266

The equipment is located on the shelves in the hallway.
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