Service Request Ticket - # 51505

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2013 11:27 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120657[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80K2DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0088808

Wired NIC 10:DD:B1:A4:C6:43


Wireless NIC 8C:2D:AA:4B:85:53


Bluetooth NIC 8C:2D:AA:4B:85:54

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 04, 2013 09:22 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Sep 03, 2013 03:52 PM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Dale Goodell Sep 03, 2013 03:45 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Sarah Pettigrew Sep 03, 2013 12:55 PM 
The new equipment has been moved to the counter in ITC 008
 Add Attachment
Sarah Pettigrew Sep 03, 2013 11:28 AM 
**the old Dell laptop WOU # is 20081155[Edit Inv]
 Add Attachment
Sarah Pettigrew Sep 03, 2013 11:27 AM 
NEW EQUIP SETUP (GFA): An iMac and SuperDrive need to be setup and delivered 
to Amber Feist (Ext: 88476) in ED 229. 

This will be replacing Linda Keller's Dell laptop WOU # 2008115. Kathy Heidi will 
have this laptop and she is located in ED 220. Kathy Heidi is an additional 
contact for this request.

The new iMac WOU # is 20120657[Edit Inv]. It is located on the shelf in ITC 009.
Add Attachment