Service Request Ticket - # 51508

Service Request Information

CONTACT Name Richards, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2013 01:01 PM
Department The Research Institute Phone 88817
Location Email richarm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130312[Edit Inv] (opens in a new window) Bldg/Room MA 322
Service Tag FMKW8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. FMKW8Y1 Location Marlene Richards

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091622 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:9B:B8:FE

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 17, 2013 10:34 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 03, 2013 03:52 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Sep 03, 2013 03:52 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Sep 03, 2013 01:01 PM 
NEW EQUIP SETUP: A Dell computer and monitor need to be setup 
and delivered to Marlene Richards in MA 322. 

The WOU # of the computer is 20130312[Edit Inv] and the monitor is 
20130314[Edit Inv]. 

The equipment is located on the shelves across from the restroom 
in ITC 009. The monitor is on the floor under the shelves.
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