Service Request Ticket - # 51514

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2013 04:34 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130212[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 288P8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; This station gets full Adobe CC2015 for WIN from Student LAB license

Wired NIC B8:CA:3A:89:7A:A8

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 05, 2013 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 05, 2013 01:22 PM 
Computers have been imaged and set up
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Sarah Pettigrew Sep 03, 2013 04:34 PM 
NEW EQUIP SETUP: 12 Dell computers need to be setup and delivered to the 
following locations:

20130212 - HL 102
20130213 - HL 101
20130214 - HL 120
20130215 - HL 121
20130216 - HL 122
20130217 - HL 123
20130218 - HL 203
20130219 - HL 204
20130220 - HL 201
20130221 - HL 202
20130222 - HL 227
20130223 - HL 226

The computers, keyboards, and mice are located on the counter in ITC 008.
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