Service Request Ticket - # 51517

Service Request Information

CONTACT Name Davis, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2013 09:30 AM
Department Deaf Studies and Professional Studies Phone 88053
Location Email davisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081155[Edit Inv] (opens in a new window) Bldg/Room DFSC Server Room
Service Tag DLSS5K1 Description Dell Latitude E6400, 2.53GHz, 1066MHz 6M L2 Cache
Serial No. DLSS5K1 Location Server Room

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Windows 7 Pro, 64 bit Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070962

Wired NIC 00:24:E8:B5:59:E1


Wireless NIC 00:22:FB:89:02:40

TECHS Submitted by Dale Goodell Contact goodeld@wou.edu 88122
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Sep 04, 2013 04:27 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Sep 04, 2013 04:27 PM 
Task reassigned to Jared Petersen.
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Jared Petersen Sep 04, 2013 04:26 PM 
Checked it out, zero files. Called Cheryl and let her know. Putting in 
PDR pile.
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Dale Goodell Sep 04, 2013 09:30 AM 
This laptop used to be assigned to Linda Keller,
who is no longer at WOU.  Dr. Davis isn't sure
exactly which files may still reside on the
machine, but she would like to have anything
recovered before the laptop is sent to PDR.
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