Service Request Ticket - # 51519

Service Request Information

CONTACT Name Brookbank, Elizabeth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2013 11:28 AM
Department Library & Media Services Phone 88657
Location Email brookbanke@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130318[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 19PXNX1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0091622 downgraded to Pro Plus 2010, Techsmith & Camtasia Studio WINv8.1/SnagIt WINv11.2 bundle from VISA2013003723

Wired NIC F0:1F:AF:36:CB:F1


Wireless NIC 70:18:8B:70:1A:8A


Bluetooth NIC B0:05:94:EF:C9:43

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 05, 2013 02:58 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 04, 2013 04:26 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Sep 04, 2013 04:26 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Sep 04, 2013 11:28 AM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Elizabeth Brookbank in HL 117D. The WOU # is 20130318[Edit Inv]. The 
laptop is in a black case and is located on the shelves across from 
the restroom in ITC 009.
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