Service Request Ticket - # 51534

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2013 12:33 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130329[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430s, Intel core i5(2.7GHz, 3M)
Serial No. FN03PX1 Location PDR

CPU Intel Core i5-3340M(2.7GHz,3M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0091687 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:3A:01:23

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 09, 2013 12:23 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Sep 05, 2013 03:05 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Sarah Pettigrew Sep 05, 2013 12:33 PM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Trisha Guy in SHC 136. The WOU # is 20130329[Edit Inv]. The laptop is on 
the shelves across from the restroom in ITC 009.
 Add Attachment