Service Request Ticket - # 51556

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2013 12:32 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61DXDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591, Adobe CS6 Master Coll. from P0091311, Roxio Toast Titanium v11 from P0092312; TRANSFER: QuickTime 7 Pro for MAC from P0057077

Wired NIC 10:DD:B1:EA:4C:DB


Wireless NIC EC:35:86:2D:BD:0E


Bluetooth NIC EC:35:86:2D:BD:0F

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 16, 2013 08:39 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 16, 2013 08:39 AM 
Computers have been imaged and set up
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Tricia Flaherty Sep 11, 2013 03:05 PM 
Scott emailed me today and asked if these stations
will in new TRC(HL) by Friday afternoon as he
wants to have everything functional before faculty
are back on Monday Sept 16th.  I made him no
promises but told him I would pass that along
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Sarah Pettigrew Sep 09, 2013 12:32 PM 
NEW EQUIP SETUP: 4 iMacs with SuperDrives need to be setup and 
delivered to the NorthWest corner of Hammersly Library where TRC in 
ITC 204 has relocated. 

The iMacs have additional software, including Adobe CS6 Master 
Collection, that needs to be installed.

The WOU #s are 20130150[Edit Inv], 20130151[Edit Inv], 20130152[Edit Inv], and 20130153[Edit Inv]

The equipment is on the floor under the shelves across from the 
restroom in ITC 009.
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