Service Request Ticket - # 51561

Service Request Information

CONTACT Name Hargreaves, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2013 02:40 PM
Department Humanities Division Phone 88764
Location Email hargred@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110894[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2C505V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C505V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:25:42:F2


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Sep 10, 2013 04:23 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Dale Goodell Sep 09, 2013 04:15 PM
Task reassigned to Dale Goodell.
Add Attachment
Sarah Pettigrew Sep 09, 2013 02:40 PM
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to David 
Hargreaves in HSS 306.

When setting the computer up make sure to connect him to printer HUM-3

The old computer WOU # is 20090316[Edit Inv] and the old monitor is 20081176[Edit Inv].
The new computer WOU # is 20110894[Edit Inv] and the monitor is 20111011[Edit Inv]. 

The equipment is on the GFA shelf in the hallway. 
Add Attachment