Service Request Ticket - # 51569

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2013 11:55 AM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060222[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 31L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:D3:31

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Oct 15, 2013 04:21 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Sep 11, 2013 09:13 AM 
Task reassigned to Self Resolved.
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Craig Reno Sep 10, 2013 01:39 PM 
Called them asking when I could pick it up. They said they would 
like to hold off on imaging for now. They will contact us when they 
are ready.
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Craig Reno Sep 10, 2013 01:30 PM 
Task reassigned to UCS Tech.
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Craig Reno Sep 10, 2013 12:20 PM 
Task reassigned to Craig Reno.
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Katie Halvorson Sep 10, 2013 11:55 AM 
She says the computer is really old and running
slow and would like it to be cleaned out.  The
programs on it now need to be there afterwards also.

NS 104 is where the computer is.  It is in a
locked room, come see NS104 to get in.
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