Service Request Ticket - # 51574

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2013 07:49 AM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100762[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. DMD5DP1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0079318 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D4:A5:BA

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 18, 2013 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 11, 2013 03:52 PM 
Windows 7 is up and running on his machine.
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Megan Thibeault Sep 11, 2013 08:22 AM 
Task reassigned to Megan Eichler.
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Katie Halvorson Sep 11, 2013 07:49 AM 
Arne would like win7 on his computer.  He says he
needs it updated to run some software.
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