Service Request Ticket - # 51578

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2013 12:21 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090126[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:F8

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jared Petersen Sep 11, 2013 04:17 PM 
Task reassigned to Self Resolved.
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Jared Petersen Sep 11, 2013 04:17 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Sep 11, 2013 04:17 PM 
Task reassigned to UCS Tech.
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Jared Petersen Sep 11, 2013 04:17 PM 
Checked all of the HL 24-hour lab computers, including the one 
mentioned on the task. All of them were working fine.
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Craig Reno Sep 11, 2013 04:17 PM 
Task reassigned to Craig Reno.
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Shandelle Plasker Sep 11, 2013 12:21 PM 
There is a computer in the 24 Hour lab that has a
couple error codes on it.I have attached a picture
of the error message. This happened about a week
ago and I re started the computer like it say. I
came in today and the error was back up.
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errorphoto.JPG