Service Request Ticket

Service Request Information

CONTACT	Name	Manoogian, Margaret	Date	Sep 12, 2013 10:27 AM
	Department	Behavioral Sciences Division	Phone	14201
	Location		Email	manoogim@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20121213 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	7W70LX1	Description	Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
	Serial No.	7W70LX1	Location	PDR
	CPU	Intel Core i7-3720QM(2.6GHz, 6M cache)
	OS	Windows 7 Pro, 64 bit	Software	Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0090635 downgraded to Pro Plus 2010, MAXQDAPlus single-user ED license v.11 from VISA2012003507
	Wired NIC	F0:1F:AF:1D:34:1C
	Wireless NIC	BC:E5:56:A9:40:E4
	Bluetooth NIC	24:FD:52:30:D7:CA

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 17, 2013 09:37 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Sep 12, 2013 03:14 PM	T:\MAXQDA+\MAXQDA11	Add Attachment
Dale Goodell	Sep 12, 2013 02:00 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Sep 12, 2013 01:59 PM	Task reassigned to Dale Goodell.	Add Attachment
Sarah Pettigrew	Sep 12, 2013 10:27 AM	NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to Margaret Manoogian in TODD 332. There is also additional software: MAXQDAplus v11 on t:drive. The WOU # is 20121213. The equipment is in a black case and is located on the shelves across from the restroom in ITC 009.	Add Attachment