Service Request Ticket - # 51591

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2013 01:06 PM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080588[Edit Inv] (opens in a new window) Bldg/Room DFSC 204
Service Tag 4G23TH1 Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 4G23TH1 Location Chemistry - Temp Machine

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP3, MS Office Pro Plus 2007, Intro to Spectroscopy, Identif of Organic Compounds

Wired NIC 00:21:70:48:B3:D9

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

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Lori Burgeson
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Lori Burgeson Sep 16, 2013 08:28 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 16, 2013 08:28 AM 
Machine has been set up in DSC204
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Lori Burgeson Sep 16, 2013 08:25 AM 
Machine's NIC is disabled through the BIOS. 
Password needs to be entered to get into network
settings in BIOS.  Machine will need to be removed
at XP end of life in spring 2014
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Lori Burgeson Sep 12, 2013 01:06 PM 
Arlene will need a temporary machine set up with
XP and Identification of Org Cpds (T:\Trinity
Software\Chemistry Software CD\ioc) and Intro to
Spectroscopy (T:\Trinity Software\Chemistry
Software CD)
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