Service Request Ticket

Service Request Information

CONTACT	Name	Hedgepeth, Sandra	Date	Sep 13, 2013 10:01 AM
	Department	Creative Arts/Theater-Dance	Phone	88739
	Location		Email	hedgepes@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20081045 (opens in a new window)	Bldg/Room	RA 110C
	Service Tag	5CK65J1	Description	Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
	Serial No.	5CK65J1	Location	Theatre Costume Shop
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	Windows 8 Pro upgrade from P0091379 installed as WIN 7 Pro, Microsoft Office 2007 Pro Plus license from P0070415
	Wired NIC	00:24:E8:0F:1E:4A

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Feb 11, 2021 09:44 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Jun 18, 2020 03:10 PM	Task reassigned to John Rushing.	Add Attachment
John Rushing	Jun 18, 2020 03:10 PM	PC Check on Costume Shop, what PC's are in there. Get all WOU# for the entire room.	Add Attachment
Megan Thibeault	Sep 26, 2013 09:11 AM	Task reassigned to Tricia Flaherty.	Add Attachment
Craig Reno	Sep 25, 2013 04:48 PM	The machine with xp in the costume shop is only used for a specific piece of software that was apparently difficult to get to work the way they wanted. They apparently just recently got it working the way they wanted, so they do not wish to upgrade at the moment.	Add Attachment
Craig Reno	Sep 23, 2013 11:08 AM	Task reassigned to UCS Tech.	Add Attachment
Craig Reno	Sep 16, 2013 01:48 PM	Left Voicemail for Lenore	Add Attachment
Craig Reno	Sep 16, 2013 07:59 AM	Task reassigned to Craig Reno.	Add Attachment
Dyl Karbia	Sep 13, 2013 11:25 AM	Left VM	Add Attachment
Tricia Flaherty	Sep 13, 2013 10:02 AM	Lenore Eliassen in RA Box Office can serve as secondary contact on this task	Add Attachment
Tricia Flaherty	Sep 13, 2013 10:01 AM	An upgrade license has been purchased for this station and it can be installed as WIN 7 Pro	Add Attachment