Service Request Ticket - # 51612

Service Request Information

CONTACT Name Vickers Knight, Isabella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2013 12:56 PM
Department Student Health & Counseling Center Phone 88841
Location Email knighti@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080918[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHzFSB
Serial No. 2XPRPJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Microsoft Office 2007 Pro Plus license from P0070150

Wired NIC 00:24:E8:01:DA:B0

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Sep 16, 2013 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Sep 16, 2013 04:07 PM 
Gave admin rights and helped set up printer.
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Craig Reno Sep 16, 2013 01:17 PM 
Task reassigned to Craig Reno.
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Katie Halvorson Sep 16, 2013 12:56 PM 
Needs admin rights back to her computer.  She is
around 2-5 today and tomorrow she will be in and out.
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