Service Request Ticket - # 51627

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2013 11:15 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091424[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22-inch Flat Panel Monitor
Serial No. CN0U828K74445056BCCS Location PDR 2023 Giveaway
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Katie Halvorson Sep 17, 2013 01:18 PM 
****This is an email****
It appears that the printer is working for now.
 
Thanks.
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Megan Thibeault Sep 17, 2013 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 17, 2013 01:13 PM 
Just walked over to help Becky and she said that
she is able to print just fine now.
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Megan Thibeault Sep 17, 2013 01:10 PM 
Task reassigned to Megan Eichler.
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Lori Burgeson Sep 17, 2013 11:28 AM 
Please help connect Becky to krusty as bart is
being taken offline.  Have her do a test print to
make sure everything is functioning well.
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Katie Halvorson Sep 17, 2013 11:15 AM 
****This is an email****
When I hit the print button, that print screen
just goes away.  Says nothing else.
I don't know where the error is (computer side or
printer side)
I did re-start everything.
 
Becky
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Katie Halvorson Sep 17, 2013 11:15 AM 
****This is an email****
Hi
 
I am not able to print to our printer:  AD
Breedlove on BART (in Admin 107).  It was working
earlier this morning, but no longer.  Amber in my
office is still able to print from this printer.
 
My computer # is 20091424[Edit Inv]
Printer is #20091661[Edit Inv]
 
Thank you.
 
Becky
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